Smart TV Universal Remote app icon Smart TV Universal Remote Get the app
Back to home
Legal

Privacy Policy

Last updated: January 19, 2026

1. Introduction

Welcome to Smart TV Universal Remote ("Company", "we", "our", "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy applies to our mobile application Smart TV Universal Remote (the "App") and explains how we collect, use, disclose, and safeguard your information when you use our application.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

2. Information We Collect

We collect information to provide better services to all our users. The types of information we collect include:

A. Information Collected Automatically

  • Device Information: We may collect information about your mobile device and your Smart TV to facilitate connection, such as IP address, device model, operating system version, and unique device identifiers.
  • Local Network Data: To function as a remote control, our App requires access to your local network (LAN) to discover and connect to your TVs and compatible devices, including platforms such as Roku, Samsung, LG and Android TV. This data is processed locally on your device and is NOT sent to our servers.
  • Usage Data: We may collect anonymous usage statistics, such as button clicks, feature usage, and session duration, to improve App performance and user experience.

B. Information You Provide to Us

  • Customer Support Data: If you contact us for support, we may collect your email address and the content of your message to assist you.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, operate, and maintain our App functionalities (e.g., connecting to your TV).
  • Improve, personalize, and expand our App features.
  • Analyze how you use our App to fix bugs and optimize performance.
  • Detect and prevent fraud or security issues.
  • Display relevant advertisements (via third-party services).

4. Third-Party Services and Data Sharing

We may share information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. The main third-party services we use include:

A. Advertising (AdMob)

We use Google AdMob to display advertisements. AdMob may collect and use data (such as advertising ID) to provide personalized ads based on your interests. For more information, please review Google's Privacy Policy.

B. Payments (RevenueCat)

We use RevenueCat to manage subscriptions and in-app purchases. RevenueCat collects purchase history and subscription status to validate your premium access. We do not process or store your credit card information directly; all transactions are handled by Apple (App Store) or Google (Play Store). Please review RevenueCat's Privacy Policy.

5. App Permissions

The App may request access to certain features of your device, including:

  • Local Network: Required to discover and control TVs on your Wi-Fi network.
  • Microphone (Optional): Required only if you use the voice search feature (if available).
  • Notifications: To send you alerts about subscription status or app updates.

You can manage these permissions in your device settings at any time.

6. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. However, please be aware that no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

7. Children's Privacy

Our App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will delete such information.

8. Your Privacy Rights (GDPR & CCPA)

Depending on your location, you may have rights regarding your personal data, including the right to access, correct, or delete your data. To exercise these rights, please contact us at the email provided below.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at:

Email: support@tvremoteapp.com